Very fair and reasonable. I thought I needed new brake pads as a part of the service. They said pads would need replacing soon - could last 1 more service. I appreciated that they could have charged me for that job now. This is now "my local" garage, and happy to continue with them.
Excellent costumer service. Had some warranty work completed on my Ssangyong and can’t thank them enough. Also the staff in the parts counter are very friendly and attentive and always help you to get what you need.
I've brought two new camaros from ian Allen motors and I have to say that the guys there are excellent..very good attention to detail and nothing is too much trouble for them..servicing is excellent as well...having dealt with a few so called premium German car dealerships, Ian Allen motors are by far the most professional and welcoming dealership I have dealt with in along time....what more can I say really..
Took car in for an MOT today. Friendly, efficient and obviously a company that people enjoy working for if the smiles on the staff faces are anything to go by. Asked questions about the number of miles left on the tyre tread and they were honest and not seeking to sell me tyres. Discount on the MOT price for villagers was very welcome as was washing and vacuuming the car, that was not expected but as I said very welcome.
Good service an American car petrol heads dream place.
Good service from Ian Allan they programmed my Cadillac BLS key, helpful polite and prompt also use for Cadillac service
I had many bad experiences with mechanics in the past but these guys are amazing! Very professional, trusting and care to do the work properly at a reasonable price. Couldn’t be happier, huge weight off my shoulders.
Just collected my new car from Richard at Ian Allan. Hassle free from start to finish, no problem to test drive even though we arrived without an appointment. Informative and helpful with all my questions on the brand and the model purchased. Completed new keeper registration and road tax online as part of the collection process and provided a socially distanced run through of all the on board equipment. Very happy customer
Great place for service and customer care and very helpful and have gone out of their way to help me and if I had the money I would buy one of the Great looking cars they sell too
Great custermer service and support.
Friendly knowledgeable and helpful staff, some fantastic vehicles to tempt you with and servicing available on site as well.
They took over some warranty repairs that another dealership failed at miserably. All was done efficiently and very conveniently. Thank you.
Just come back from Ian Allan Motors and felt compelled to write a review. We went to check out the new stock of SSangYong cars, of which I knew very little. Have to say, really had my eyes opened and was very impressed with the quality of the vehicles particularly when you consider the very reasonable prices. Richard, who I arranged the meeting with, was an absolute pleasure to deal with. Very friendly and informative, not in the slightest bit pushy, and couldn't do enough to help. Our test drive was completely hassle-free (again, very impressed). All in all a great experience all round. Anyone considering a new purchase, I would highly recommend organising a trip to see Richard and their great selection of stylish and unique cars. Won't be our last visit.
In a world where people are all about complaining, I thought I would take this opportunity to express how pleased I am with Ian Alan Motors. The level of customer care I received from Craig and Kevin was outstanding, far beyond my expectations. I have never experienced this with any dealership, I thought Porsche were good but you guys took it to the next level!! I am “over the moon” with my car and I can’t thank you both enough. You have certainly set the standards and if I can learn to love the 2019 Camaro will see you in three years.
Keep up the good work.