I am very pleased with the service provided by Ian Allan Motors. Craig and I agreed the p/ex on my Corvette based on photos as I live in the North West of England (traded in for a 2018 Camaro V8 Sport).
There was a small ding in the passenger door of the Camaro and Craig had the paint less dent removal guy round within 10 minutes-within 30 minutes from the issue coming to light the job was done to my complete satisfaction.
The Camaro is fantastic and a total bargain given the looks, power and spec-civilised enough for everyday driving yet a monster if you put your foot down.
I would not hesitate to deal with Craig and the team at Ian Allan in the future
It's great to find the right people in the right place. Why do I say that, very simple ... the right people diminish your daily stress. It's all I need. I bought in 2017 a Chevrolet Camaro 2.0 from Ian Allan Motors. Good car, good price. After one year I bought another Camaro this time 6.2, again good car, good price. But it's not all... Why buy a three times more expensive Ferrari when you can have a Chevrolet Camaro 455 hp, 4 seconds to 60 mph, at a quarter price????!!! I often drive this car in Monaco, you can often see Ferrari, Lambo...usual cars for Monaco ...but Camaro is a RARITY. People stop to take pictures, super sensation ... it's just a supercar ... ;) Thanks Craig Woodhouse for these sensations! Thanks IAN ALLAN MOTORS!
Firstly I am so pleased with the C7 I purchased last weekend. The car is just amazing and is everything and more, from the first phone call, price and the description you provided during the call was accurate about all aspects of the vehicle, condition, spec etc. I agreed to purchase subject to the vehicle meeting your description and paid the deposit and travelled down to collect the car on Saturday. Wow... definitely not disappointed, the car was amazing in every way, spec condition as described. The drive home with lots of attention from other motorists and a big smile made for a great journey. The transaction process, your time and helpfulness is a credit to Ian Allen Motors and to the trade. I would definitely recommend you to others to have confidence in dealing with you.
I'd just like to say that I found the whole experience to be pleasant and "easy" when carrying out this part exchange of Corvettes with yourself and Ian Allan Motors. I live a long way north of Virginia Water so was very happy to let you deliver and collect to/from my home.
The initial process was carried out by phone after I found the Grand Sport I wanted for sale on your website. All progressed well from there.
Knowing that a 300 plus mile journey would affect the appearance and as I wanted to take photos of the two together I reckoned on having to give the Grand Sport a quick wash. Was not necessary as the car arrived looking as if it had just come out of the showroom. Craig had treated it to a car wash just before arriving. Also the 500 mile service which I anticipated I would have to get done soon had already been done.
This is my second experience with Craig and Ian Allan Motors and can recommend them both highly.
I'm very happy with the service I received from Ian Allen Motors and Craig Woodhouse in particular. After a decent test drive, a fair part exchange price was agreed and the sale (of a Corvette Stingray) went very smoothly. I love the car and I'll certainly recommend them to my friends and fully intend using them again in the future!
Since buying our two Subaru Foresters from you a few years ago we have appreciated your attention and advice and now they are at MOT age we are happy for you to attend to that as well as continuing to service both cars. When we bought them you managed to find a matching pair with all the extras and, although tempted recently to change, we are very happy to keep them and have you continue to look after us See you soon.
I have nothing but praise for my experience of Ian Allan Motors and with Craig in sales in particular. The buying experience of my Corvette was friendly and professional and the preparation of the car was great. I wouldn't hesitate to recommend them.
From the moment I walked into the showroom at Ian Allan Motors, I was given terrific attention by Kevin and Craig. They took their time to understand what I was looking for, with no high pressure sales tactics, and we ended up with the perfect car to suit my wishes. Their after-sales service was also very good with assistance for the tracker system and other specifics we were looking for. I would highly recommend Ian Allan Motors.
I would thoroughly recommend the team at Ian Allan. I enjoyed the whole process of purchasing my Corvette with good communication from Craig while waiting for its delivery.
I found them to be very warm, friendly and approachable, and I would not hesitate to use them again.
I initially made contact with the Ian Allan team out-of-the-blue via email to enquire about Cadillacs. They were very responsive and we rapidly developed a good rapport via email and telephone. Living some distance away, I didn't actually visit the showroom until after I had ordered a vehicle and paid a deposit. When I did eventually visit, I was impressed with their friendliness, helpfulness and knowledge, and they remain interested in me and my vehicle some months after delivery. Buying a car from them has been an excellent experience!
Craig handled all my queries regarding the BMW 1 series, he responded to emails swiftly. The test drive went smoothly and even though I was a bit nervous driving a different car, Craig accommodated me. I was given plenty of time to view the car and there was no hard sell which was pleasant. I decided on buying the car in my own time and arranged a nice package deal for the warranty to be included. Thanks again to Ian Allan and Craig for helping me find my new car.
I started to look at Corvettes for sale online and it was a fun but steep learning curve. Initially I saw imports but then quickly discovered Ian Allan Motors as the only UK concessionaires and this became the only way forward for me. Craig was quick to respond to my online enquiries and was not in any way pushy which I appreciated. Then without appointment I just turned up to look at the different Corvettes and was given all the time I needed to evaluate the Grand Sport I particularly wanted. With no real knowledge of who I was, Kevin afforded me an hour with a very informative test drive. By the end of that there was zero pressure to take it any further but after sleeping on it I decided that life was too short and bought the car the next day. I must say I am delighted with the presentation of the car to me and I'm in love with my new Corvette Grand Sport. Highly recommended.
Jonathan Corvette Grand Sport
In a world where people are all about complaining, I thought I would take this opportunity to express how pleased I am with Ian Alan Motors. The level of customer care I received from Craig and Kevin was outstanding, far beyond my expectations. I have never experienced this with any dealership, I thought Porsche were good but you guys took it to the next level!! I am "over the moon" with my car and I can't thank you both enough.
You have certainly set the standards and if I can learn to love the 2019 Camaro will see you in three years.
Thank you very much indeed for your service in the supply of the Corvette. The car is fabulous beyond expectations and the experience of buying form yourself was superb. Fantastic experience all round. Craig was even good enough to give my friends son a tour of the showroom and demo the cars in it to him. Would defiantly choose Ian Allan motors again...
Lovely relaxed buying experience at Ian Allan Motors. I was given the opportunity to do two good length test drives before deciding upon my purchase, with no pressure and no hassle - unlike my experiences dealing with other dealerships. Craig helped secure me one of two special limited edition models to be sold in the UK and I'm now enjoying my 2018 Corvette with lots of trips planned!
My experience with Ian Allan was very smooth from test drive/ deposit and collection. The whole processes was handled with professionalism and can recommend there services. My grand sport is a fabulous high performance vehicle and will be more than happy to use Ian Allan for all my service needs in the future. Special thanks to Craig Woodhouse for overseeing my purchase and putting up with my countless questions.
Never would believe I'd be purchasing my first new car but as Craig said, 'what a car'.
From first contact to delivery a pleasant experience made seamless by Craig. At no time felt under any pressure and all question answered easily. Camaro arrived in country earlier than expected and took delivery ahead of registration – driving the car home in the sun on trade plates with Craig. Car came 2 sets of registration plates, assigned number and my own, all ready to be put on car which I was not expecting. Real 'car guys' and still remember Craig saying, 'you'll love it'. So true.
I made an appointment to test drive a New C7 Corvette as it's the courteous thing to do, in my experience it shows you're serious and not just a tyre kicker. I was greeted by Craig by name once he got off the phone. Their demonstrator was ready and Craig was able to answer my many questions without exception. The test drive was no quick drive round the block, it was around 30 minutes with me driving about half of that. No pressure No flannel.
This was my 1st experience with Ian Allan Motors and this dealership is top notch! Craig Woodhouse went above and beyond to make sure I was comfortable with the purchase of my 2017 C7 Corvette.
His knowledge and advice was 1st class , but was in no way pushy what-so-ever. After I decided on the Vette the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Ian Allan Motors (Craig in particular) to anyone who is looking for a new or used American vehicle.
It was an absolute pleasure buying my first Corvette from Craig. When I first met Craig for the test drive, I found him to be a genuine enthusiast, and that makes all the difference.
During the relaxed test drive Craig demonstrated he was super knowledgeable about everything that mattered - the car itself, servicing regime, residuals. Wind forward a few months and there was a slight delay during the customs process (outside of Craig's or Corvette's control), and he handled this very professionally.
All in all, it was a super experience and I'd recommend Craig and the team without hesitation.
Ian Allan Motors sent me brochures on the new Camaro after requesting through their web site. I then dealt with Craig Woodhouse to arrange a test drive and then purchase of a new Camaro.
Craig was not your usual car salesman with hard sell this and that but was very relaxed and helpful. Obviously a Camaro/Corvette enthusiast himself, it made the whole ordering process enjoyable and stress free. He kept me advised of delivery dates and shared my excitement in buying my first car from new.
DVLA made an error on registration but again Craig dealt with the whole process and had them rectify the error. A pleasure to deal with and I would definitely buy again through Ian Allan Motors.
I would be delighted to confirm that Ian Allan Motors has looked after my 2016 Corvette Z06 for a year and a half now – two services and I have nothing but absolute praise for the team there!
They offer a totally professional and efficient service at all times and the service costs have been incredibly good value for money!
All of the staff members are a complete pleasure to deal with and their product knowledge is unparalleled!
I would recommend Ian Allan Motors without question!
We are very happy to offer this honest appraisal of the great service we have received from Ian Allan motors. Staff are very professional but friendly and it was so refreshing to meet sales staff able and willing to offer a non 'pushy' approach - we were allowed unhurried time to consider our options and promised timeframes were also met.
Our aftersales experience was also very positive, being able to negotiate agreeable resolution to an issue that has left us feeling valued as customers. We would not hesitate to recommend to others.
My experience with buying the 2017 Chevrolet Camaro SS from Ian Allan Motors has been excellent, from arranging a test drive to placing the order to having the vehicle delivered and all the minor details in between that were taken care. Craig was very helpful when it came to arranging the test drive and the delivery of the vehicle.
As a dealership I would highly recommend Ian Allan Motors to anybody looking for something unique with that extra special touch you get as soon as you enter the dealership and speak to the staff.
I've got to admit that everything went smoothly despite the "obstacle" I presented to Craig when ordering my 2017 Chevrolet Stingray.
After considering personally importing a "previously enjoyed" C7 from the USA and finding that it would cost me about as much to buy a 2015 model [plus shipping, insurance and taxes] that I checked out in Victorville [Southern California] as a new 2017 from Ian Allan Motors, I immediately put a deposit on a triple black which was already coming into their stock. At this time I was "home" in Palm Springs [Dec 2016]. I warned Craig that whilst we were in the UK for 2 months we were heading back in March 2017 and would not be in the UK 'til the end of May!
The car arrived a bit later than expected during March so I.A.M. kindly stored it for me 'til I was able to get down to London [from Carlisle] on the first day of June to collect it. They even picked us up at Euston train station to take us out to Virginia Water.
Their care and attention has been excellent. I recommend them.
Mike Irving. Happy Corvette Owner
Just to say that having bought many cars over the years the Corvette was a major departure for me in terms of what I was used to. Due to the scarcity of the car (it was the only collectors' edition still available of the four that came into the UK) I had to make up my mind quickly. Craig was so patient answering every question and putting me at ease with all my requests without pressuring me at all. I obviously took the plunge and have been delighted ever since.
The handover was perfectly pitched and myself and my son had a great day collecting the car. Finally I'll say that having been fortunate enough to own all sorts of exotica over the years I have NEVER had a more positive reaction from people than I have for this particular car. It makes the whole aspect of owning a Corvette so positive and enjoyable. I absolutely love it. Thank you to all at Ian Allan Motors.
I have nothing but praise for Ian Allan motors, from the day of ordering my 2017 Camaro to the day of collection Everything went as smoothly and easily as it could, Craig kept in contact and didn't mind me mithering him anytime I had a question and was very knowledgeable.
I drove 215 miles to collect my Camaro and would happily do it and use them again for any future purchase 10/10!
Ian Allan, and Craig Woodhouse in particular have made the purchase of a dream car so easy.
Don't be put off by being a distance from the garage, the whole process from initial enquiry, through test drive, order, and delivery were handled superbly.
They are true enthusiasts who just want to help.
I have been dealing with Ian Allan Motors for several years and have always found them to be professional, courteous, knowledgeable and very efficient.
They have maintained my Corvettes, and I have purchased a new Camaro from them. The service which I have received from everyone in their team has always been superb.
I would recommend them to anyone seeking a quality car from an honest and trustworthy dealer.
I have purchased two used Saab 9.3's from Ian Allan Motors over the last 5 years. I have been delighted with both.
Buying used cars always involves risks but what you get from this company is a quality car, with a warranty, service record and first class after sales service should it be required. The sales staff demonstrate a high level of understanding of customer needs, and no pressure to purchase which is rare in the motor industry.
I would recommend them to anyone seeking a quality car from an honest and trustworthy dealer.
Well what can I say? From the moment I contacted Ian Allan motors and spoke to Craig ( initially just for a chat about the Camaro) he was just so helpful .
There was absolutely NO pressure or pushy sales . He came across as enthusiastic and 'unusually' for a salesman he was also very knowledgeable about the cars he is selling ! I agreed to call in and arrange a test drive . Having originally ordered and cancelled a new mustang the Camaro ' just excelled in everything ! The reviews on this new Generation 6 model really are spot on . The car excites me and I can't remember saying that about any of the fast German cars I've recently owned ! It still feels like a muscle car but with all the attributes of a modern super coupe ! It really is one hell of a bargain and one hell of a car !
Going back to the salesman and team at Ian Allan motors , they are excellent in every respect , from ordering, keeping me fully informed of developments and even down to fitting and installing a few extras before I collected it ! Fabulous experience and I have NO hesitation in fully endorsing them and especially Craig should you wish to purchase one of GM's finest cars !
I look forward to dealing with them again during servicing and upgrades and perhaps if GM gets around to importing the infamous ZL1 I will be back !!
Thanks Ian Allan motors and thank you Craig !!
I had the amazing pleasure of buying my Corvette Stingray from Ian Allan Motors this year.
Craig helped me in putting my choice of colour scheme and accessories together when I ordered my new car and kept me informed of delivery. He was also very happy to take me on a test drive, breath-taking.!!
Having previously owned a Corvette I knew I would love my new ‘baby' and I am not disappointed! Nor am I disappointed with the service I have received from all the guys at Ian Allan Motors, both in Sales and in the Service Department.
It is very obvious that they all enjoy their work and like to keep the customer happy. Regards,
The customer service I received was excellent, I felt very relaxed and helped through every stage of purchasing my car. Everything was done with ease and the staff were very friendly and welcoming, including their insights to cars they've owned making my decision to buy from them so much easier.
I'd definitely recommend them and go back again to buy in the future. Also the fact that I can get my car serviced through them put my mind at rest due to buying a high performance car.
The Cadillac Escalade is by far and away the best car I've ever bought. The build quality is superb and it's probably one of the most stunning cars on the road in terms of design.
It's a real head turner wherever I go. My experience of dealing with both Craig and Kevin at Ian Allan Motors was fantastic. Both were courteous and helpful at all times, always returning calls and keeping me informed of progress. This was certainly my best new car buying experience to date. Thanks guys you did a brilliant job.
Six months on, just wanted to let you know what a fantastic car the Corvette Z06 has been, more than exceeding my expectations. No wonder it's Americas favourite sports car, and in the UK more exclusive than a Ferrari or Lamborghini!
Thanks once again to yourself and Kevin in all your help in supplying the car and adding to the experience of owning a special car, also thanks to all the "behind the scenes" staff that always play there part in making it all happen. Kind regards,
I have purchased two cars through Ian Allan Motors and have always found Craig to be extremely helpful and friendly.
We have been using the servicing department to look after both our cars for the last 6 years and I cannot fault their level of customer service.
I have used Ian Allan Motors for several years to purchase and service 3 cars and cannot speak highly enough of the whole companies ‘customer centric' attitude. The small friendly sales team aim to understand your requirements and budget and endeavour to deliver to the specification.
Whilst I have usually worked with an excellent sales advisor called Craig, if he is unavailable the rest of the team continue to make you feel like a valued customer by ensuring all queries are answered and messages passed on. The after sales group continue to keep the customer happy with the timely and efficient services. I have recommended Ian Allan Motors to family and friends and hope to continue my relationship for them many years to come.
I have used Ian Allan's service's for the last four years. I purchased my Saab through Craig and found him to be helpful, honest and not too pushy!
I have used Ian Allan's service facilities since my purchase and have always received a first class service, a quoted price that does not deviate without approval, a courtesy car when required and a personal friendly service from both John and Bill on the desk. I would happily recommend Ian Allan services to friends and family.
I have been a customer at Ian Allan Virginia Water for the last 10 years. In that time I have purchased 7 either new or pre used vehicles from the dealership.
During this time everyone from the dealer principle to the stores assistants have offered service second to none.
If you want to be greeted by smiling, helpful, knowledgeable staff then Ian Allan Motors should be your first port of call and only port of call.
We recently bought a new car from Ian Allan Motors and from start to finish were nothing less than fantastic.
They were friendly and helpful without being pressuring. The car is brilliant and we will be back again.
Being the owner of both a Saab and a Subaru, I have engaged with Ian Allan Motors for a number of services over the years.
I have always found their staff to be professional, helpful and knowledgeable with regards to their product. A first class service from a well-run and friendly team.
My wife and I have used Ian Allan Motors for nearly 10 years. In that time we have had a “lease car” serviced and subsequently bought two cars from them, both which we still have. When buying the two cars – a number of years apart – we dealt with Craig. On both occasions he listened to what WE wanted and didn't try to sell us the car HE wanted to sell. Both cars were second hand and not expensive by today's standards but I believe that the service we received from Craig, and his colleagues, could not have been better had we been purchasing brand new top of the range models.
We have had both cars serviced and had a couple of small repairs carried out by Ian Allan too. Again the service from John and his colleagues has been first class and the cars have been returned in an immaculate condition both in the work carried out and the valeting they always get. I always get a phone call before any work is carried out and I feel I always get a honest appraisal as to the urgency or otherwise of that work allowing me to decide when it needs to be done.
I would have no hesitation in recommending Ian Allan Motors in all aspects of happy motoring
Mr and Mrs Baugh
A big thank you to Ian Allan Motors for supplying my new Corvette C7.
Their enthusiasm and care was a real breath of fresh air after the car had been delayed in Europe(through no fault of their own)
It was a pleasure to be made so welcome and to see the attention to detail that they all gave to me as a new customer.
I wish them every success with their new GM dealership and will certainly be calling upon them in future.
Roger Gill Corvette C7 Coupe
My wife and I had decided to replace both our cars and having been Subaru owners for some years we were able to find a new Imprezza and XV with the help of Craig at Ian Allan.
He took the time to find the models we wanted and arrange for their availability and gave us a good trade–in price. The process was efficient and friendly.
Mr and Mrs Kerr
I purchased at Ssangyong Korando LE from Ian Allan Motors Virginia Water in June 2015. The whole experience was very relaxed, honest and friendly with no pressure to rush a decision. I knew which vehicle we wanted and arranged a test drive at a time to suit ourselves.
After a demonstration and test drive, we left to consider our purchase and decided to place our order. The transaction was smooth and simple, come the day of handover the vehicle was presented in immaculate condition and handed over professionally. I've only had to use Aftersales once and found them helpful, polite, they rang me back when they said they would and the car and I were dealt with very swiftly when I dropped the vehicle off.
I'd have no hesitation in recommending Craig and his colleagues at Ian Allan Motors as they made a new vehicle purchase a pleasurable experience.
Ian Allan Motors have become my local main dealer and have not let me down, their professional attitude shines through in all the work that they do. From my first Saab 9000 CSE right through to my latest 93 Aero, they have always been well looked after.
I have purchased 2 Saabs from Ian Allan Motors and have always found Craig (Sales) , Jon (Service dept) and the rest of the team to be most helpful in all aspects of customer sales / servicing etc.
Ian Allan were helpful and friendly throughout the process. Easy to deal with and made the process simple and transparent. The car runs well and all the details such as checks and road tax were taken care of for me.